COSTA COFFEE KUWAIT

Targeted Segment Campaigns

Marketing initiatives aimed at a customer segment — an objective, an audience, a reward and measured results.

CampaignObjectiveSegmentRewardStatusPerformanceActions
First Sip
Convert registered-but-idle members into first orders.
activation
Registered, Never Ordered
joined but placed no orders · 10 members
Free size upgradeactive2/10 activated · KD 11.545
We Miss You
A 500-Bean nudge for members lapsing past 30 days.
prechurn
Lapsed 30 days
no login for at least 30 days · 36 members
+500 Beans · 'We miss you'active14/36 activated · KD 100.037
Double Beans Friday
Weekend regulars earn double Beans on Fridays.
retention
Weekend Warriors
manual list · 20 members
2× Beans · Friactive8/20 activated · KD 84.629
Platinum Anniversary
Celebrate a year at the top tier.
retention
Platinum Members
level is Platinum · 2 members
+2,000 Beans on anniversarypaused1/2 activated · KD 7.058
Frostino Summer
Summer push on the blended range.
upsell
Frostino Fans
manual list · 35 members
Buy 2 Frostino, pay 1.5ended15/35 activated · KD 83.156